1. Return Eligibility

We accept returns under the following conditions:

  • Return request must be made within 7 days of delivery

  • Product must be unused, unworn, unwashed, and in original condition

  • All original tags and packaging must be intact

  • Product must not be damaged or altered

Items that do not meet these conditions will not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during clearance or final sale

  • Customized or altered products

  • Items damaged due to misuse

3. Return Process

To initiate a return:

  1. Email us at support@kurthit.com with your Order ID and reason for return.

  2. Our support team will confirm eligibility.

  3. Once approved, return instructions will be shared.

Note: Customers may be responsible for return shipping charges unless the product received is defective or incorrect.

4. Refund Policy

  • Refunds will be processed after the returned product passes quality inspection.

  • Approved refunds will be issued to the original payment method.

  • Refund processing time: 5–10 business days after approval.

If payment was made via Cash on Delivery (COD), refund will be processed via bank transfer (bank details may be required).

5. Exchange Policy

We offer size exchange (subject to availability) for products returned within 7 days.
Exchange requests depend on stock availability.

6. Damaged or Incorrect Product

If you receive a damaged or wrong product:

  • Inform us within 48 hours of delivery

  • Share clear photos and order details

  • We will arrange a replacement or full refund at no extra cost

7. Cancellation Policy

Orders can be cancelled within 24 hours of placing the order or before dispatch.

8. Contact Us

For return or refund assistance, contact:

Kurthit Customer Support
📧 Email: support@kurthit.com
📞 Phone: 8910327320